According to the Q2 2018 DataVisor Fraud Index Report, more than one in five user accounts set up through cloud service providers may be fraudulent. The report, based on information gathered between April and June, analyzes 1.1 billion active user accounts, 1.5 million email domains, 231,000 device types and 562 cloud hosting providers and data centers, among other indicators. Read more →

A new study in the INFORMS journal Marketing Science found that when managers respond to online reviews it’s possible that those responses could actually stimulate additional reviewing activity and an increased number of negative reviews. The study, “Channels of Impact: User Reviews When Quality is Dynamic and Managers Respond,” is authored by Judith Chevalier of the Yale School of Management and NBER, Yaniv Dover of the Hebrew University of Jerusalem and Dina Mayzlin of the Marshal School of Business at the University of Southern California. Read more →

It is well known among the State College and Penn State communities that it takes a lot for university officials to shut the campus down after a major snowfall. In fact, since 2010, the University Park campus has been shut down just three full days due to snowfall. Much to the chagrin of students – and faculty and staff – the snow day at Penn State may just have become even more elusive, thanks to software developed by recent industrial engineering graduate Achal Goel. Read more →