Summer 2008 Table of Contents
FEATURES
KEYS TO THE WHITE HOUSE
By Doug Samuelson
Quantitative historian Allan Lichtman uses analytics to predict presidential elections, and he’s hardly ever wrong. McCain and Obama are locked in a heated battle for the presidency, and the winner is . . .
BACK ON TRACK
By Peter Horner
Faced with a growing number of passengers yet a limited infrastructure, Netherlands Railways turns to analytics to revamp its timetable. The results: better service, more profits and the Edelman Award.
SERVING THE SERVICES INDUSTRY
By Brenda Dietrich and Terry Harrison
The emerging science of service management opens opportunities for operations research and management science.
WHEN THREE’S NOT A CROWD
By John Kettelle
The science of the deal: From military conflicts to labor contracts, the case for employing a computerized third party for group decision-making and negotiations.
FORECASTING SOFTWARE SURVEY
By Jack Yurkiewicz
The role of forecasting in business, medicine or life is demanding and elusive. Fortunately, there are many forecasting software products to help you make those tough decisions.
O.R. GOES TO WASHINGTON
By Hani S. Mahmassani
INFORMS annual meeting, featuring a special session on “Doing Good with Good O.R.” and powerful plenary presentations, set for Oct. 12-15 in nation’s capital
