September/October 2010 Table of Contents
By Brian Lewis
How to find the right software and service provider and work with them to make the project a success.
By Mu Zhu
Three lessons demonstrate the “one click” applications are too much to ask for.
By Lutz Schiermeyer
How to achieve sustainable cost savings in world of integrated, enterprise-wide risk management.
By Lance Solomon
How Cisco’s dedicated SCRM team helps tame its large, complex, global supply chain.
By Peter Horner and Barry List
Interview with Chairman of Joint Chiefs of Staff Mike Mullen, who holds a master’s degree in O.R..
By Dan Fylstra
Known for developing Excel’s Solver, company aims to make advanced analytics accessible to all.