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Required Reading

Final Jeopardy: Man vs. Machine and the Quest to Know Everything

Final Jeopardy: Man vs. Machine and the Quest to Know Everything

By Stephen Baker

Author Stephen Baker, who examined the analytical, data-driven, behind-the-scenes side of corporate decision-making in his 2008 book “The Numerati,” continues his exploration of the melding of man and computer in the never-ending search for more knowledge in his latest book, “Final Jeopardy: Man vs. Machine and the Quest to Know Everything.”

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Analytics at Work: Smarter Decisions, Better Results

Analytics at Work: Smarter Decisions, Better Results

by Thomas H. Davenport, Jeanne G. Harris and Robert Morison

In the follow-up to their landmark 2007 book “Competing on Analytics,” Davenport and Harris team up with Morison to reveal how all managers can effectively deploy analytics in their day-to-day operations…

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Headlines

ITIF: Expand computer science education to keep up with demand

Computer skills are in high demand among employers in a wide range of industries, not just tech-related fields, yet despite growing interest in the subject, a new report from the Information Technology and Innovation Foundation (ITIF) finds that too few U.S. students are taking quality computer science classes at the high school and university levels. ITIF makes the case for public action to support and maintain the groundswell of interest in computer science and capture the economic and social benefits that will come from fostering a more highly skilled workforce. Read more →

Report outlines benefits of data-driven customer experiences

According to a new report by Forbes Insights and SAS, “Data Elevates the Customer Experience: New Ways of Discovering and Applying Customer Insights,” the benefits of brands evolving to data-driven customer experiences (data-driven CX) are wide-ranging. The study notes data-driven methods enhance revenue generation and enable cost reduction, as well as accelerate process efficiencies and quality improvements. Read more →

Debunking myths about harm from artificial intelligence

Artificial intelligence (AI) holds great promise for economic growth and social progress, but pervasive, inaccurate myths about hypothetical harms could encourage policymakers to retard further innovation in the technology, according to a new report from the Information Technology and Innovation Foundation (ITIF). ITIF, a leading tech policy think tank, makes the case that policymakers should actively support further development and use of artificial intelligence if we want society to reap the myriad benefits it has to offer. Read more →

Report: Technology rarely used to detect fraud

Technology is an important tool to help companies fight fraud, but many are not succeeding in using data analytics as a primary tool for fraud detection. Meanwhile, fraudsters are leveraging technology to perpetrate fraud, according to a new report by KPMG International, “Global Profiles of the Fraudster.” Read more →

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