July/August 2013 Table of Contents
By Malcolm Ross
‘SMAC’ delivers a much-needed combination punch for peak customer experience.
By Eric Siegel
Harnessing the power of big data and the priceless collection of experience within it.
By Arne Andersson
The development of optimization: the perfect technology for complex sourcing.
By Tao Hong and Alyssa Farrell
Smart grid data brings challenges and opportunities for the power industry.
By Priti Ravi
Combating a growing pandemic of corporate crime, from identity theft to insider trading.
By Evan S. Levine
Fundamental principles include clarity, transparency, integrity and humility.