July/August 2010 Table of Contents
SPECIAL SECTION: FORECASTING
By E. Andrew Boyd
Elevating organizational acceptance is key to achieving forecasting’s full potential.
By Michael Gilliland and Udo Sglavo
Analytical forecasts are rarely 100-percent accurate, but don’t make them even worse.
By Jack Yurkiewicz
So what can you predict for me? How to find the forecasting product that’s right for you.
By Atanu Basu and Tim Worth
Practical ways to drive customer service, looking forward.
By Sanjay Singh, Prithvijit Roy and Arnab Chakraborty
A common approach to deploying business analytics across the enterprise.
By Peter Horner
Mexico’s Indeval wins Edelman Award with groundbreaking financial system.