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Analytics Magazine

Current Issue

Business to business ecommerce analytics
May/June 2017

Digital Edition

FEATURES

SaaS Leveraging the interconnectedness of business problems to accelerate better decision-making

Service as a Software: A new paradigm

In the short span of a few decades, the world of data-driven decisions has gone through a significant transformation at a bewildering speed. The cause can be linked to the hastening change in the business environment, as well as the rise and proliferation of connected devices, which continue to yield enormous amounts of data. Software has been a boon to enabling and scaling analytics for decision support in large organizations. But, the two main paradigms of software development – packaged software that enables scale for repeatable, well-defined problems and the traditional services model where we develop custom solutions to solve specific business problems – have limitations; that is, a lack of flexibility in the first instance and the inability to scale in the second. Read more →

csp to dsp

Mobile Ecosystem Transformation: From CSP to DSP

The ubiquitous availability of high-speed Internet and increasing smartphone ownership are at the forefront of the new era of digital transformation. The entire mobile ecosystem is experiencing significant growth. However, despite the growth in the overall mobile ecosystem, communications service providers (CSPs) across the world are facing saturated markets, experiencing slow subscriber growth and stagnated revenue as their core services are being increasingly commoditized by new Internet giants and over-the-top (OTT) content players. Read more →

failure in B2B eCommerce initiatives, including ways to avoid re-platforming, massive customization

Lessons learned from a decade of B2B eCommerce

For mid-size manufacturers and distributors, and many other B2B (business-to-business) organizations for that matter, eCommerce has become a major challenge for the operation. Despite the early promise of added sales and increased efficiencies, these companies are often experiencing what can only be described as a failure to meet the initial goals and objectives of the eCommerce system itself. Read more →

Praxair analytics

Corporate Profile: Praxair – Making our planet more productive

For more than 100 years, Praxair has taken something as fundamental as air and turned it into ways to make food taste better, processes operate cleaner and breathing easier – in short, to make all our lives better by fulfilling our mission of making our planet more productive. As a Fortune 300 company, we develop products and technology that impact more than 20 different industries. You see our work every day, often without realizing it. We provide oxygen for respiratory therapy, hydrogen to help purify crude oil into gasoline, carbon dioxide to add the fizz in our beverages and argon to enhance the robotic welding systems that build new automobiles. Read more →

Career Builder: Storytelling – The Write Stuff

“The battle was already lost in the opening paragraph,” one member of an analytical team recounts. “A federal agency was soliciting congressional support for a multi-million-dollar IT cloud system that would serve several agencies. The technicians invested substantial effort composing papers that explained the concept, operational benefits, customers, timetable, financial savings and cost in hopes of securing needed funds. But the authors had failed to make their case understandable to non-IT people.” Read more →

DEPARTMENTS

Inside story: Rx for healthcare debate

Five months have come and gone since the U.S. presidential election and three months have come and gone since the inauguration, and yet the country remains evenly divided over almost everything even remotely related to politics. No, I didn’t expect partisan passions to magically dissipate after Election Day, but I did expect some sort of compromised agreement on how to best fix a U.S. healthcare and associated insurance system that all parties agree is flawed, needs fixing and is in everyone’s interest to do so. Read more →

Executive Edge: Hungry for data, thirsty for time

Organizations of all sizes and types are awash in data possibilities, yet most of them cannot capitalize on the potential for a variety of reasons. The good news, however, is that with the right decisions and focus, these possibilities can turn quickly into realized opportunities. Read more →

ANALYZE THIS! Problem-solving: Keep it real with gemba

Some years ago, I got a call from “Frank,” a finance director at a start-up company with a cloud-based software solution. Its platform was hosted by one of the large public cloud providers, and that was why he was calling. “The bills for hosting have been outrageous,” said Frank, who had called me based on a strong referral from a former consulting colleague. Read more →

Healthcare Analytics: Evolution of data organizations in healthcare

The big news for the Affordable Care Act (ACA) in March was the failure of the alternative healthcare bill on the House floor. For the first time since the election campaign season began, we heard real conversations between politicians and their constituents about healthcare. The uproar about healthcare in recent times made us confront the age-old question in the United States: Is healthcare a right or an entitlement? Read more →

Viewpoint: Healthier use of healthcare data

Back in the days before the data deluge, there were clear and distinct roles regarding IT and Finance in the healthcare industry. When patient and payer medical information was captured on multipage paper documents attached to a clipboard, it was easy to manage the data, however ineffectively. But those days are long gone. Healthcare organizations now need to take a serious look at the potential business value of developing a strategic partnership with IT in order to create analytic solutions that deliver quantifiable results. Read more →

Ready for Rotterdam: 2017 INFORMS Healthcare Conference

All over the world, healthcare organizations are being challenged by obstacles related to the aging of the population and other global trends. It is vital that the complex and growing demands in healthcare delivery are tackled swiftly and optimally. With the abundance of data available, operations researchers across the globe can pool resources and share solutions to come up with innovative ideas to remedy shortcomings within current healthcare systems. The 2017 INFORMS Healthcare Conference, to be held July 26-28 in Rotterdam, Netherlands, is the ideal forum for O.R. professionals to come together to optimize health service operations and outcomes. Read more →

Five-Minute Analyst: Hamilton and duels

I have, like many others, been caught up in the Hamilton craze. Duels are a central feature of the Broadway show, with three prominently featured, two of which were fatal. Since neither I nor Analytics editor Peter Horner have been able to procure tickets via the normal means, we will have to settle for the next best thing – math about Hamilton. Below is a letter that I imagine written by a statistician to a number theorist who had offended him. Should Peter receive tickets before I do, I may challenge him to a duel. Read more →

Thinking Analytically: Payload balance

The International Space Station requires occasional resupply of food, water and equipment from payloads that are delivered by rockets. Because rockets require their payloads to be balanced, deciding where to place cargo is critical to mission success. Read more →

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Analytics Blog

Electoral College put to the math test


With the campaign two months behind us and the inauguration of Donald Trump two days away, isn’t it time to put the 2016 U.S. presidential election to bed and focus on issues that have yet to be decided? Of course not.


Headlines

What you like in a CEO candidate may not deliver results

Attributes that often get someone hired as CEO may not be the ones that drive success once they are at the helm of the company. That’s one of many provocative insights in a study by consulting firm ghSMART. The study, recently featured in Harvard Business Review, identifies characteristics that differentiate the most effective leaders. Read more →

Paying for online reviews backfires among socially influential

Online user reviews have become an essential tool for consumers who increasingly rely on them to evaluate products and services before purchase. The business models of online review platforms such as Yelp and TripAdvisor and e-commerce sites such as Amazon and Expedia critically depend on them. Should such sites pay users to encourage them to write reviews? Read more →

UPCOMING ANALYTICS EVENTS

INFORMS-SPONSORED EVENTS

CONFERENCES

2017 INFORMS Healthcare Conference
July 26-28, 2017, Rotterdam, the Netherlands

CAP® EXAM SCHEDULE

CAP® Exam computer-based testing sites are available in 700 locations worldwide. Take the exam close to home and on your schedule:


 
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