Share with your friends










Submit

Analytics Magazine

Artificial intelligence a game changer for personal devices

Photo Courtesy of 123rf.com | © abidal

Emotion artificial intelligence (AI) systems are becoming so sophisticated that Gartner, Inc. predicts that by 2022, personal devices will know more about an individual’s emotional state than his or her own family. AI is generating multiple disruptive forces that are reshaping the way we interact with personal technologies.

“Emotion AI systems and affective computing are allowing everyday objects to detect, analyze, process and respond to people’s emotional states and moods to provide better context and a more personalized experience,” says Roberta Cozza, research director at Gartner. “To remain relevant, technology vendors must integrate AI into every aspect of their devices, or face marginalization.”

The current wave of emotion AI systems is being driven by the proliferation of virtual personal assistants (VPAs) and other AI-based technology for conversational systems. As a second wave emerges, AI technology will add value to more and more customer experience scenarios, including educational software, video games, diagnostic software, athletic and health performance, and the autonomous car.

“Prototypes and commercial products already exist and adding emotional context by analyzing data points from facial expressions, voice intonation and behavioral patterns will significantly enhance the user experience,” Cozza adds. “Beyond smartphones and connected home devices, wearables and connected vehicles will collect, analyze and process users’ emotional data via computer vision, audio or sensors capturing behavioral data to adapt or respond to a user’s wants and needs.”

Other personal device predictions from Gartner include:

  • By 2021, 10 percent of wearables users will have changed lifestyles, and thereby extend their life spans by an average of six months.

As AI emotion systems evolve there is huge potential for specialized devices, such as medical wristbands, which can anticipate life-threatening conditions and facilitate an early response system. At the same time, special apps are also being developed for diagnostic and therapy services that will help to recognize conditions such as depression or help children with autism.

  • By 2020, 60 percent of personal technology device vendors will use third-party AI cloud services to enhance functionality and services.

Cloud-based AI technologies are driving compelling user experiences on a variety of connected devices. Cloud offerings from the big tech players, such as Google, Microsoft, Amazon, Tencent, Baidu and IBM, are starting to proliferate due to their attractive cost model, easy-to-use integration and potential to create complex services. A major catalyst for device vendors to use cloud AI services is the increased usage of VPAs and natural-language technologies, while the adoption of VPA-based, screenless devices such as Amazon Echo and Google Home is also on the rise, further increasing usage of cloud AI services.

  • Through 2022, security technology combining machine learning, biometrics and user behavior will reduce passwords to account for less than 10 percent of all digital authentications.

Password-based simple authentication is becoming less and less effective for personal devices. Even today’s popular biometric technology – fingerprint authentication – is only around 75 percent successful due to contaminants such as dirt and sweat.

 

Related Posts

  • 54
    Meaningful artificial intelligence (AI) deployments are just beginning to take place, according to Gartner, Inc. Gartner’s 2018 CIO Agenda Survey shows that 4 percent of CIOs have implemented AI, while a further 46 percent have developed plans to do so.
    Tags: ai, gartner, percent, will, data, intelligence, artificial
  • 50
    Market hype and growing interest in artificial intelligence (AI) are pushing established software vendors to introduce AI into their product strategy, creating considerable confusion in the process, according to Gartner, Inc. Analysts predict that by 2020, AI technologies will be virtually pervasive in almost every new software product and service.
    Tags: ai, gartner, vendors, intelligence, artificial
  • 50
    CIOs have a major role to play in preparing businesses for the impact that artificial intelligence (AI) will have on business strategy and human employment, according to Gartner, Inc. Gartner predicts that by 2022, smart machines and robots may replace highly trained professionals in tasks within medicine, law and IT.
    Tags: will, ai, gartner, technology, intelligence, artificial
  • 36
    Citizens are willing to try new artificial intelligence (AI) tools for government services despite their concerns about government use of the technology, according to results of an Accenture multi-country survey. The survey of more than 6,000 citizens from the United States, Australia, the United Kingdom, Singapore, France and Germany found…
    Tags: ai, percent, services, intelligence, artificial
  • 35
    Scott Zoldi, chief analytics officer at FICO, in his AI predictions for 2018, predicts the rise of “defensive AI” and manipulative chatbots. Blockchain will use AI to search through relationship data, Zoldi says, and defensive AI will be used to protect systems from malicious AI and machine learning. Adds Zoldi: Chatbots will get…
    Tags: ai, will, data, intelligence, artificial




Headlines

FCC wins 2018 INFORMS Edelman Award

The Federal Communications Commission (FCC) won the 2018 Franz Edelman Award for its use of operations research (O.R.) as part of a revolutionary approach to address the rapidly growing need for additional wireless spectrum in the United States and Canada. The prestigious award, which recognizes outstanding achievement in advanced analytics, O.R. and management science, was presented by INFORMS at the Edelman Gala held April 16 in Baltimore in conjunction with the 2018 INFORMS Conference on Business Analytics and Operations Research. Read more →

BNSF Railway receives 2018 INFORMS Prize

BNSF Railway was awarded the 2018 INFORMS Prize for its pioneering and enduring integration of operations research (O.R.) and analytics programs throughout the organization. The prize was presented at the Edelman Gala held April 16 in Baltimore in conjunction with the 2018 INFORMS Conference on Business Analytics and Operations Research. Read more →

Ethics article earns Mission Award from Notre Dame

An article co-authored by Scott Nestler and David Hunt, both longtime and active members of INFORMS, was named a winner of the Mission Award from the Mendoza College of Business at the University of Notre Dame. The article, “Using INFORMS ethics guidelines in the classroom,” appeared in the February 2017 issue of OR/MS Today (the INFORMS membership magazine). The Mission Award recognizes one or more Notre Dame faculty members for a specific research work that contributes to the common good. Read more →

UPCOMING ANALYTICS EVENTS

INFORMS-SPONSORED EVENTS

2018 INFORMS Conference on Business Analytics and Operations Research
April 15-17, 2018, Baltimore

CAP® EXAM SCHEDULE

CAP® Exam computer-based testing sites are available in 700 locations worldwide. Take the exam close to home and on your schedule:


 
For more information, go to 
https://www.certifiedanalytics.org.